Client Success Stories

Our results in the real world.

Help Desk Analyst

The Challenge

As a regional transportation company, it is important to our client that their drivers be provided competent and timely technical support.  As the Covid 19 pandemic has progressed, regional trucking has been impacted greatly by increased demand.

As a result, the need for Technical Support provided to drivers has increased, thereby driving the need for additional head count on the client’s IT team.  Their current HR staff is busy supporting the drivers and their needs so staffing this role internally is a challenge.

The Solution

Engaging Accelerate Professional Talent Solutions to support the client’s search was the best way for them to fill their open IT role while still focusing on their drivers.

The Results

Accelerate was able to quickly assess the client’s needs through an initial discovery call and started providing candidates the next business day.  After some initial feedback on candidates provided, interviews were scheduled, and the client was not only able to hire a great candidate, but a Veteran who recently returned from active duty deployment.